Privacy Policy

Lucie Ann Wedding & Event Planning

Last updated: 3 November 2026

1. Introduction

Lucie Ann Wedding & Event Planning ("Lucie Ann", "I", "me" or "my") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how I collect, use, store, share and protect your personal information when you visit www.lucieann.co.uk, contact me, enquire about my services, or engage me to provide wedding or event planning services.

I operate as a sole trader in the United Kingdom and process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR), as amended, and other applicable data protection legislation.

Please read this Privacy Policy carefully to understand how your personal information is handled.

2. Who I Am

Lucie Hone provides wedding planning, event planning, event management and related services.

For the purposes of applicable data protection legislation, I am the data controller responsible for your personal information.

Business contact details:

• Business name: Lucie Ann Wedding & Event Planning

• Business structure: Sole trader

• Website: www.lucieann.co.uk

• Email: hello@lucieann.co.uk

• Telephone: 07891 863391

• Location: Hertfordshire, Bedfordshire, Buckinghamshire and surrounding areas, United Kingdom.

• Address: Adell, Channer Drive, Penn

If you have any questions about this Privacy Policy or how your personal information is handled, please contact me using the details above.

3. Personal Information I Collect

I may collect and process the following categories of personal information.

Information you provide directly

When you contact me through my website, by email, telephone or other communication channels, I may collect:

• Your name.

• Your email address.

• Your telephone number.

• Your postal address, where provided.

• Details of your wedding, event or celebration.

• Your event date, venue and location.

• Your requirements, preferences and budget.

• Any other information you choose to provide in your enquiry or correspondence.

Information relating to wedding and event planning

If you engage my services, I may collect additional information necessary to plan and manage your wedding or event, including:

• Names and contact details of clients and relevant attendees.

• Wedding or event schedules and arrangements.

• Venue and supplier information.

• Guest numbers and event requirements.

• Dietary requirements and accessibility information, where relevant.

• Payment and invoicing information.

• Photographs, videos and other materials shared with me in connection with your event.

Where information relates to an identifiable individual, it may constitute personal data under applicable data protection legislation.

Information collected automatically

When you visit my website, certain technical information may be collected automatically, depending on the website configuration and services in use. This may include:

• Your IP address.

• Browser type and version.

• Device information.

• Operating system.

• Pages visited and interactions with the website.

• The date and time of your visit.

• Referring website information.

This information may be collected through website hosting services, cookies, analytics tools or similar technologies.

4. How I Use Your Personal Information

I use your personal information for the following purposes:

Purpose Examples

Responding to enquiries: Contacting you about your wedding or event planning requirements.

Providing services: Planning, organising and managing weddings and events.

Client communication: Sending updates, discussing arrangements and coordinating schedules.

Supplier coordination: Liaising with venues, caterers, florists, photographers and other suppliers.

Contract administration: Preparing agreements, managing bookings and processing invoices.

Website operation: Maintaining and improving the website.

Business administration: Maintaining records and managing business operations.

Legal compliance: Meeting applicable legal, regulatory and accounting obligations.

Website security: Protecting the website against fraud, misuse and security threats.

Promotional content: Showcasing weddings, events, photographs and testimonials, where appropriate permissions or another lawful basis apply.

I will only use your personal information where I have a lawful basis to do so.

5. Lawful Basis for Processing

Under the UK GDPR, I must have a lawful basis for processing personal information.

Depending on the circumstances, I rely on the following lawful bases.

Contractual necessity

Where processing is necessary to take steps at your request before entering into a contract, or to fulfil a contract with you.

For example, responding to a wedding planning enquiry, preparing a proposal or providing agreed event planning services.

Legitimate interests

Where processing is necessary for my legitimate business interests, provided those interests do not override your rights and freedoms.

For example, maintaining business records, managing client relationships, improving my services and protecting my website.

Where I rely on legitimate interests, I will consider the impact of the processing on your rights and interests.

Legal obligation

Where processing is necessary to comply with legal obligations, including applicable tax, accounting and record-keeping requirements.

Consent

Where you have given your consent to a particular use of your personal information.

For example, where consent is required for certain cookies or where I seek permission to use identifiable photographs, videos or testimonials for promotional purposes.

You may withdraw your consent at any time by contacting me. Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

6. Sharing Your Personal Information

I do not sell your personal information to third parties.

However, I may share personal information where necessary to provide my services, operate my website or meet legal obligations.

This may include sharing information with the following categories of recipients.

Wedding and event suppliers

Where necessary to plan and deliver your event, I may share relevant information with venues, caterers, florists, photographers, videographers, entertainment providers and other suppliers.

I will only share information that is reasonably necessary for the relevant purpose.

Where appropriate, I will explain to clients what information needs to be shared with suppliers to deliver their event.

Website hosting and technology providers

My website is built and hosted using Wix.

Wix and its relevant service providers may process personal information in connection with website hosting, functionality, security, analytics or other services enabled on the website.

The specific information processed will depend on the website configuration and services in use.

Professional advisers

I may share information with accountants, legal advisers, insurers or other professional advisers where reasonably necessary.

Legal and regulatory authorities

I may disclose personal information where required by law, regulation, court order or a lawful request from an appropriate authority.

Where personal information is shared with third parties, I take reasonable steps to ensure it is handled appropriately and securely.

7. International Transfers

Some of the third-party services I use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, I will take appropriate steps to ensure that the transfer complies with applicable data protection legislation.

This may include relying on UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism where applicable.

8. How Long I Keep Your Personal Information

I will retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The retention period will depend on the nature of the information and the reason it is being processed.

My intended retention periods are:

• Enquiries: Personal information relating to enquiries that do not result in a booking will generally be retained for up to 12 months after the last meaningful communication, unless a longer period is reasonably necessary.

• Client records: Information relating to bookings and completed events will generally be retained for up to 7 years after the relevant financial year, where necessary for contractual, accounting, tax or legal purposes.

• Marketing information: I do not currently send marketing emails or newsletters. If this changes, I will update this Privacy Policy and comply with applicable marketing requirements.

• Website technical information: Technical information and cookie data will be retained in accordance with the applicable service provider's retention settings and my website configuration.

Personal information may be retained for longer where necessary to establish, exercise or defend legal claims.

When personal information is no longer required, I will take reasonable steps to securely delete or anonymise it.

9. Cookies and Website Analytics

My website is built and hosted using Wix and may use cookies and similar technologies to support website functionality, improve user experience and understand how visitors interact with the website.

Cookies are small text files stored on your device when you visit a website.

The cookies and similar technologies used on my website may include the following categories.

Essential cookies

These are necessary for the website to function properly, including security and core website functionality.

Analytics cookies

Analytics tools may be used to understand how visitors interact with the website, including which pages are visited and how visitors navigate the site.

I am reviewing the analytics services enabled on my website. If analytics tools are used, the information collected and processed will depend on the specific service and its configuration.

Marketing cookies

Marketing cookies or similar technologies may be used to measure advertising effectiveness or support targeted advertising, where such technologies are implemented.

I do not currently send marketing emails or newsletters.

Non-essential cookies and similar technologies will only be used where the required consent has been obtained.

You can manage your cookie preferences through the website's cookie settings, where available. You can also manage cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

10. Marketing Communications

I do not currently send marketing emails or newsletters.

I may contact you in relation to an enquiry you have submitted, a booking you have made, or services you have requested.

These communications are necessary for responding to your enquiry or providing the services you have requested and are not intended to be unsolicited marketing.

If I introduce marketing communications in the future, I will comply with applicable electronic marketing and data protection requirements and update this Privacy Policy accordingly.

11. Photographs, Videos and Testimonials

My website and social media channels may feature photographs, videos and testimonials from weddings and events I have planned or managed.

Where photographs, videos or testimonials identify individuals, they may constitute personal information.

I may use this material to:

• Showcase my wedding and event planning services.

• Demonstrate my experience and previous work.

• Promote my business through my website and social media.

• Share examples of completed weddings and events.

Where required, I will obtain appropriate permission or consent before using identifiable photographs, videos or testimonials for promotional purposes.

You may contact me if you have questions about the use of photographs, videos or testimonials involving you.

Where promotional use is based on consent, you may withdraw that consent by contacting me.

12. Sensitive Personal Information

In some circumstances, I may receive information that is considered special category personal data under the UK GDPR.

This may include health-related information or information about accessibility requirements relevant to an event.

Where such information is necessary, I will process it only where an appropriate lawful basis and special category condition apply.

I will take reasonable steps to ensure that such information is handled confidentially and shared only with those who need it for the relevant purpose.

13. Your Data Protection Rights

Under applicable data protection legislation, you may have the following rights:

• Right of access: To request a copy of the personal information I hold about you.

• Right to rectification: To request that inaccurate or incomplete personal information is corrected.

• Right to erasure: To request that your personal information is deleted in certain circumstances.

• Right to restrict processing: To request that the processing of your personal information is restricted in certain circumstances.

• Right to data portability: To request a copy of certain personal information in a commonly used, machine-readable format.

• Right to object: To object to certain types of processing, including processing based on legitimate interests.

• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

These rights are subject to applicable legal conditions and exemptions.

To exercise any of these rights, please contact me at:

hello@lucieann.co.uk

I may need to verify your identity before responding to your request.

I will generally respond within one month of receiving a valid request. In certain circumstances, this period may be extended in accordance with applicable legislation.

14. Data Security

I take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

These measures may include secure website hosting, access controls, password protection and appropriate safeguards when sharing information with third parties.

However, no method of transmission over the internet or electronic storage is completely secure. I cannot guarantee absolute security of personal information.

15. Third-Party Websites

My website may contain links to third-party websites, including wedding venues, suppliers, social media platforms or other service providers.

These websites operate independently and have their own privacy policies.

I am not responsible for the privacy practices, content or security of third-party websites.

I recommend reviewing the privacy policies of any third-party websites you visit.

16. Children's Privacy

My website and services are primarily intended for adults.

I do not knowingly collect personal information directly from children through my website unless it is necessary for the provision of an event planning service and there is an appropriate lawful basis for doing so.

Where information relating to children is processed, I will take reasonable steps to ensure that it is handled appropriately and securely.

17. Complaints

If you have concerns about how I have handled your personal information, please contact me in the first instance.

I will endeavour to address your concerns promptly.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Website: https://ico.org.uk/

Telephone: 0303 123 1113

Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

18. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my business, website functionality, applicable legislation or data processing practices.

Any updates will be published on this page, together with the revised "Last updated" date.

I recommend checking this page periodically to remain informed about how your personal information is handled.

19. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Lucie Ann Wedding & Event Planning

Website: www.lucieann.co.uk

Email: hello@lucieann.co.uk

Telephone: 07891 863391

Location: Hertfordshire, Bedfordshire, Buckinghamshire & Beyond.